Shipping & Delivery Policies

At Emmiva, we are committed to delivering a seamless shopping experience from the moment you place your order. Once your order is confirmed, our dedicated team begins the meticulous process of preparing your items for shipment. This preparation period typically spans 1-3 business days, during which we carefully package your products to ensure they arrive in perfect condition. Our packaging process involves rigorous quality checks to safeguard your purchases against any potential damage during transit.

The shipment duration refers to the time taken from the moment your order leaves our warehouse to when it arrives at your specified location. On average, this duration ranges from 5-9 business days. However, please note that several factors can influence the shipping timeline, including the geographical location of the destination, the efficiency of the local postal service, and any customs clearance processes that may be required.

While we aim to adhere to the estimated delivery times, unforeseen circumstances such as weather disruptions, logistical delays, or high-demand periods can occasionally result in slight delays. We strive to keep you informed throughout the process and appreciate your understanding and patience should any delays occur.

We partner with a selection of reputable shipping carriers to provide reliable delivery services. The choice of shipping method depends on various factors, including the destination country, the weight and size of the package, and the shipping preferences you select at checkout. Our goal is to choose the most efficient and secure shipping option to ensure your order reaches you promptly and in excellent condition.

For your convenience, we offer different shipping options, such as standard shipping, expedited shipping, and express delivery. Each option varies in terms of cost and delivery speed, allowing you to choose the best fit for your needs and urgency.

Transparency is key to a satisfying shopping experience, which is why we provide order tracking for all shipments. Once your order has been dispatched, you will receive a tracking number along with detailed instructions on how to track your package. This tracking number can be used on the carrier's website or via the dedicated tracking page on Emmiva to monitor the progress of your shipment in real time.

By keeping you informed at every stage of the delivery process, we aim to provide peace of mind and a clear expectation of when your order will arrive. Should you encounter any issues or have questions about your shipment, our customer service team is always ready to assist.

We are pleased to offer complimentary shipping on eligible orders, providing additional value and convenience. Please note, however, that while we cover the cost of shipping, any additional customs duties, taxes, or fees imposed by your country's customs authorities are the responsibility of the customer. These charges are not included in our shipping costs and must be settled directly by the recipient.

Customs policies vary widely from country to country, so we recommend checking with your local customs office for more information on potential charges. We are here to assist you with any documentation or information required to facilitate a smooth customs clearance process.

Emmiva is proud to serve customers around the globe. We ship to a wide array of international destinations, ensuring that our products are accessible to a diverse and global audience. However, please be aware that shipping to certain remote regions or countries with specific import restrictions may not be feasible. In such cases, our customer service team will reach out to provide guidance or suggest alternative solutions.

Certain products may be subject to shipping restrictions or regulations based on their nature or the policies of the destination country. These may include items that are considered hazardous, perishable, or restricted by local laws. If your order contains such items, we will promptly notify you and work with you to find an alternative solution, such as selecting a different product or choosing an alternative shipping method.

We are here to support you throughout your shopping journey. Should you have any questions, concerns, or require further clarification regarding our shipping policies, please do not hesitate to contact us. Our customer service team is committed to providing you with the best possible service and ensuring a smooth and enjoyable shopping experience.

Email:[email protected]  

Address: 111 E A Ave, N Little Rock, AR 72116,United States  

Thank you for choosing Emmiva. We look forward to serving you and ensuring your orders reach you safely and efficiently.